CUSTOMER TESTIMONIALS
Selected Customer Testimonials
Cheryllyn10 "We had a great experience with Lee."
We had a great experience with Lee. The country music was great, the atmosphere was clean. I suggest more food options other than a vending machine.
Leticia A "I recently purchased a Nissan Rogue Rock Creek, and I"
I recently purchased a Nissan Rogue Rock Creek, and I couldn’t be more thrilled—not just with the vehicle, but with the entire buying experience. I’ve always worked with Khan, and once again, he went above and beyond.
Khan took the time to thoroughly answer all my questions, walk me through the features, and clearly ...
maddyfunfifity "lee was very helpful went above and beyond to show me"
lee was very helpful went above and beyond to show me this Ford escape that I bought and they gave me a great trade-in on my other vehicle. I would highly recommend them.
Liv "Lee was great!"
Lee was great! He was patient, transparent, and made buying a new car process a fun and painless process. Grateful he was the salesman I worked with!
Cole Joslin
First time buying a car from a Nissan dealership and I had a great experience. I felt like I got a good deal with lots of freebies like free car washes for life and One month of insurance included with my purchase.I was very happy and thank you Stephen for giving me great advice on which Nissan leaf I should purchase. I can’t ...
Amy "Thank you Khanh !"
Thank you Khanh ! This was the best buying experience I’ve had. I didn’t feel rushed. Khanh was patient . He was knowledgeable and presented options to make sure I made the right purchase for me.
George “Crow man” Saenz
drove therefound out that they were trading handsthey still had time to help methey were actually closedto the publicI was able to leave my car there😎🇺🇲
Kevin J.
Update from my previous review of Nissan of EG. The general manager and i spoke extensively and they wanted to me to come back for a transmission service in which I agreed. It was exactly what they said they were going to do and on time! Which is key for me. I appreciate hearing back from Patrick and thank you to Jhob for completing our service. Well come back! Thank you ...
Sincere Worthy
patrick in the service department is OUTSTANDING and i honestly won’t take my car ANYWHERE else. he has been servicing my cars for the pass 2 years and never upsets me ! THANK YOU FOR TREATING ME WELL & my car !
Scogginsrealty "Hhanh Ho is Extremely good at his job."
Hhanh Ho is Extremely good at his job. Thank. He did excellent job working with me. He is a Outstanding Sales man
2003 INFINITI G35 Owner
Feels like they don't care about customer needs. Seems like they want to upsell every moment they get. Second time I've felt that way. First time thought it was me but after going the second time for maintence terrible experience. ...
VAL "Our Sales Consultant, Alex Moreno very was personable,"
Our Sales Consultant, Alex Moreno very was personable, knowledgeable, and made us feel well cared for.
dfloresjr "It was the most pleasant car purchase I have ever had at"
It was the most pleasant car purchase I have ever had at this dealership after several purchases here over the past 19 years. I appreciate how much the dealership and staff have evolved over the years in improving the customer experience. Particularly of note is the can do attitude and professionalism shown by Lee ...
dfloresjr "The dealership experience has improved after each"
The dealership experience has improved after each purchase I have made at this dealership over the past 19 years. Lee Mahoney went out of his way to make my purchase minimally stressful. He was direct and professional. He fully explained the process, functions of the car, and didn’t push me or haggle I ended up ...
Roxy Love
Me and my husband want to thank Alanzo for getting us a great deal on his new car. This was the third car we've bought from them, and they never disappoint. Alonzo went above and beyond to make sure we were comfortable, and made sure the experience was as smooth as possible.
Thank you
From Dennis and Roxanne.
Lizabeth Healy
After an interesting 2 months of looking for the right car for us, we met Cruz after chatting with a chat bot. Even though it was after 9pm, I let him know what I was interested in. He sent me a video of the car, right then and made specific notes about it. Bought it the next day.
Nice to know there is the option for more ...
TuyenTran "Fantastic experience buying a car with Peter—honest,"
Fantastic experience buying a car with Peter—honest, helpful, smooth process. Highly recommend his service!
Ray Belluomini
pirada khanbanlang
Misael is the besttt!!! So patient with us and so kind!! Go for him!!!!
PDBthomas9 "When we arrive they took good care of us and everything"
When we arrive they took good care of us and everything look real good. I was satisfied customer the dealership is always treat me like a loyal customer
Softasarose2000 "I love Nissan of Elk Grove."
I love Nissan of Elk Grove. The customer service is phenomenal. Everyone is very friendly, helpful and knowledgeable on all Nissan vehicles. For anyone who is interested in buying a vehicle I recommend that you go to Nissan of Elk Grove and ask for Kahn who is an award sales representative.
Norma Benemile
KevinR "Fast and friendly service."
Fast and friendly service. No pressure sales. Dealership was clean. An easy car buying experience.
taylormatthews77 "Stephen was amazing!"
Stephen was amazing! Went through everything very thoroughly made my car buying experience amazing. I can’t thank him enough. Go to Stephen for all your Sales needs!
erika_le11 "Everyone was extremely helpful throughout this process,"
Everyone was extremely helpful throughout this process, especially Alexander, our sales rep. He worked with my budget and kept my end goal in mind to secure the best vehicle for my daughter.
popopo7700 "The dealership went above and beyond to get the best rate"
The dealership went above and beyond to get the best rate and gave me fair market value for my truck
rainwater "Lee was excellent super happy with my 2025 Nissan Sentra"
Lee was excellent super happy with my 2025 Nissan Sentra Sr the color is beautiful go check them out ask for Lee
gary pulizzi
Bought a used car from them a few weeks ago. The salesman and finance person was nice. I love the Ariya. I did get over charged a bit for a few things so keep an eye on all the numbers and do some research. Reason for the 4 stars.
marco camargo
I want to say thank you to Raul, the service advisor and Matt the service technician. I recently got my dream GTR through a second hand dealer. I took the car here for a Pre Purchase Inspection where they found a couple items that needed to be fixed. Raul worked with the extended warranty company to get the items ...
belimon_esqueda "As always very professional and helpful!"
As always very professional and helpful! This is my second new vehicle purchase with Nissan. Peter Phan explained all my options and very happy with the outcome. Nissan Elk Grove -Thank you!
Belle "Misael was very helpful during and after the purchase."
Misael was very helpful during and after the purchase. Not all salesmen would take phone calls after the purchase but this guy takes every call to help with our questions and assisted us with post sales needs. Thank you Misael!
Andrew "Thanks to Alex for all the help getting set up with a new"
Thanks to Alex for all the help getting set up with a new EV, I'm looking forward to my time with my new Ariya. Experience as a whole was very positive.
Beto Gutierrez
Marc and John are great with customer service, timing of fixing vehicle. This experience was completely different and refreshing from that of the previous management.
2016 NISSAN ALTIMA 2.5/S/SV/SL/SR Owner
This Nissan Service Center is trying to find extra work for themselves by identifying issues with the car that really do not exist. Every time you take a car to them that is over the 60K mile warranty limit, they give you estimates for fixing some non-existing problems for thousands of dollars. I will not take my car to this Service Center anymore. ...
daniel lopez
Had issues with my car and the team at Nissan, especially Sammie was very helpful with getting the issue’s resolved.
Msvnotary2 "Kudos!"
Kudos!! of a stellar customer service Sales Agent, Khanh Ho, he is number one in my book, he made my husband and myself like we were one of his relatives, his personality is outstanding in the way he is so focused on his consumers, I don't have anything but great things about Khanh!!! Excellent job and character and he ...
John Miller
Edwardvang15 "Lee was a great salesman, honest and trustworthy."
Lee was a great salesman, honest and trustworthy. Very easy to work with, and very knowledgeable of customer service.
Abajet09 "Such great service from Khanh and Peter!"
Such great service from Khanh and Peter! Very knowledgeable and helpful, thank you for all your help today!! You and everyone at Elk Grove Nissan are amazing !
Lepani Verebasaga
Madasaku102 "This dealership was clean and welcoming."
This dealership was clean and welcoming. I felt comfortable and confident buying my first car here.
batkiller589 "Stephen was absolutely fantastic!"
Stephen was absolutely fantastic! He as such a smooth way with explaining things so I can understand everything in detail. He is very thorough and efficient with information giving. Stephen has a great friendly vibe about him that makes you feel comfortable and safe in your decision making. He was courteous and ...
Kevin J.
Brought my wife's car in for a simple oil change and had an appointment at 9:15am. It is now noon and I've been told another 30min. Wow really? 3hr oil change on an Altima s? Never again. ...
Michelledavies556 "I had a great experience at Nissan!"
I had a great experience at Nissan!! Khan was my dealer, and he took his time to help me and make sure I had the best car. And I did a Nissan Sentra 2022 !! He helped me with an affordable down payment, great insurance with great coverage. If you're a first-time buyer, and you’re looking for a car, Khan is your guy !!